In this milestone, you will submit the crisis communication plan. You will outline the training needs of the clinical and nonclinical staff, explaining how you will develop trainings to meet these needs. You will also outline the key people in the incident command, describe their key roles and responsibilities, and explain how this command will ensure all stakeholders stay informed.
Specifically, the following critical elements must be addressed:
Training Needs: Determine the training needs of the clinical and nonclinical staff members with respect to the downtime procedures created in
Milestone Two.
Compare Training Needs: Compare the training needs of the clinical and nonclinical staff in your reference to the proposed downtime procedures.
Training Approaches for Clinical Staff: Identify the training approaches to take with the clinical staff, explaining how these approaches meet the training
needs.
Training Approaches for Nonclinical Staff: Identify the training approaches to take with the nonclinical staff, explaining how these approaches meet the
training needs.
Incident Command Team: Assign stakeholders to the key incident command roles, outlining their incident command responsibilities.
Informed and Updated: Explain how the incident command system will ensure all stakeholders are sufficiently informed and continuously updated on
the crisis situation and downtime procedures
