1.1 – explain the relationship between information, advice and guidance 1.2 – explain the importance of respecting different values, diversity, cultures, beliefs, expertise and experience in providing information, advice and guidance 1.3 – analyse the risks in supporting individuals and others to access information, advice and guidance 1.4 – explain why accurate, timely and relevant information, advice and guidance is important 1.5 – outline the impact on individuals and others of information, advice and guidance in enabling informed decisions 2.1 – analyse own role, responsibilities and boundaries in provision of information, advice and guidance 2.2 – analyse ethical principles and their impact on own practice 3.1 – establish requirements for information, advice and guidance with individuals and others 3.2 – provide person centered information, advice and guidance to individuals and others 3.3 – support individuals and others to access information, advice and guidance from different source 3.4 – signpost individuals and others for specialist advice 3.5 – discuss any potential risk in information, advice and guidance given with individuals and others 3.6 – summarise information, advice and guidance offered 3.7 – check the understanding of information, advice and guidance offered 3.8 – record information, advice and guidance offered including identified risks in ways agreed by the organisation 4.1 – review how the interaction with individuals and others met their information, advice and guidance needs 4.2 – evaluate own knowledge and practice in providing information, advice and guidance 4.3 – implement plan to develop own knowledge and practice in providing information, advice and guidance
