Briefly describe how you would troubleshoot a customer’s laptop that the user reports is not connected to the internet. (LO3)
Essential Activities:
Reading the eBook, CompTIA® A+® complete study guide: Exam Core 220-1001 and Exam Core 220-1002 (Chapters 8,12) (LO3) will assist you in writing this discussion forum.
Watching the video, Network Troubleshooting Methodology (LO3) (6:34) will assist you in writing this discussion forum.
Notes:
Cite any information you use from the textbook.
Provided the discussion Forum rubric and chapters 8 &12 in a PDF file.
Please refer to the discussion forum rubric on the start here tab for this assignment.
Initial discussion forum is due by Wednesday at 11:59 PM EST and responses to two of your classmates are due by Sunday at 11:59 PM EST.
Each week to earn full points on the discussion forums, make sure to include outside sources to support your discussion.
Your initial response should be a paragraph of at least 60 words in length. Ensure that your work is original and includes references from outside sources.