Create a new mission statement for the Hershey Company that complies with the nine components and nine characteristics of a mission statement.

Words: 115
Pages: 1
Subject: Business

Creating a New Mission Statement for the Hershey Company: A Comprehensive Analysis


A mission statement is a crucial component of a company’s identity and strategic direction. It serves as a guiding light that informs employees, customers, and stakeholders about the organization’s purpose, values, and goals. In this essay, we will construct a new mission statement for the Hershey Company while ensuring it adheres to the nine components and nine characteristics of a mission statement, as outlined by APA guidelines. The Hershey Company, known for its iconic chocolates and confectioneries, has a rich history and an established reputation. However, mission statements need to evolve to stay relevant in a dynamic business environment.

Nine Components of a Mission Statement

  1. Customers: A mission statement should address the target audience. For the Hershey Company, this includes not only consumers but also retail partners, distributors, and suppliers.
  2. Products or Services: Mention the core products or services the company offers. In this case, it’s a range of chocolates, confectioneries, and related products.
  3. Markets: Specify the geographic regions or markets the company operates in. Hershey is a global brand with a presence in numerous countries.
  4. Technology: Outline any technological aspects that play a significant role in the company’s operations or products. This could include innovations in production processes or packaging.
  5. Concern for Survival, Growth, and Profitability: Address the company’s commitment to sustainability and financial success.
  6. Philosophy: Incorporate the company’s core beliefs and values, which shape its business practices.
  7. Self-Concept: Reflect the company’s self-image and identity. For Hershey, this could include being a leader in the confectionery industry.
  8. Concern for Public Image: Highlight the company’s dedication to maintaining a positive reputation and contributing positively to society.
  9. Concern for Employees: Mention the company’s commitment to its employees’ well-being, development, and satisfaction.

Nine Characteristics of a Mission Statement

  1. Inspiring: The mission statement should motivate and inspire employees and stakeholders. For Hershey, this could involve creating joy through high-quality chocolates and experiences.
  2. Clear and Concise: The statement should be easily understood and concise, conveying the company’s essence succinctly.
  3. Focused: The mission statement should stick to the primary purpose of the company without unnecessary distractions.
  4. Realistic: It should align with the company’s capabilities and resources. For Hershey, this could involve balancing innovation with their legacy of quality.
  5. Long-Term Orientation: The mission statement should reflect the company’s long-term goals and aspirations, rather than short-term objectives.
  6. Balanced: It should address various aspects of the business, such as financial goals and societal contributions.
  7. Relevant: The mission statement should remain relevant in changing business landscapes. This could involve adapting to new consumer preferences and ethical considerations.
  8. Unique: The statement should distinguish the company from competitors. Hershey could emphasize its heritage and commitment to quality ingredients.
  9. Flexible: The statement should be adaptable to evolving market dynamics while maintaining its core essence.

A New Mission Statement for the Hershey Company

“At the Hershey Company, our passion for crafting moments of joy through exceptional chocolates and confectioneries fuels our unwavering commitment to delighting consumers, partners, and communities worldwide. As a global leader in the confectionery industry, we craft each product with the same care and dedication that have defined us for generations. Our journey is guided by a set of core values that reflect our deep-rooted belief in quality, sustainability, and innovation.

Our mission is to create and share experiences that bring smiles to faces, enrich celebrations, and foster connections among people. We embrace our responsibility to contribute positively to the world around us, from supporting cocoa farming communities to reducing our environmental footprint. Our success is not just measured in financial terms but in the lasting impressions we leave on individuals, families, and societies.

We take pride in our heritage while embracing the future with open arms. Our commitment to our employees’ growth and well-being is unwavering, as we recognize that they are the heart of our company. With a balance of tradition and innovation, we aspire to lead the industry, setting benchmarks for quality, ethical practices, and customer satisfaction.

In a rapidly changing world, our mission remains steadfast, providing us with direction as we navigate new horizons. We are Hershey – dedicated to crafting goodness, spreading joy, and making moments memorable.”

Keeping Up with Changing Dynamics

In a fast-paced business environment, companies must continuously adapt to changing market dynamics, consumer preferences, and societal expectations. The Hershey Company’s new mission statement not only captures its current essence but also positions it for future growth. By embracing innovation and sustainability, Hershey aligns itself with modern consumer values, ensuring that it remains relevant to new generations of chocolate enthusiasts.

Sustainability and Ethical Practices

One of the key aspects of Hershey’s new mission statement is its commitment to sustainability. Over the years, the importance of ethical sourcing, responsible production, and environmental stewardship has grown significantly. The mission statement reflects Hershey’s dedication to supporting cocoa farming communities, reducing its carbon footprint, and contributing positively to the environment. This commitment not only aligns with global sustainability goals but also resonates with socially conscious consumers who seek products that have a positive impact.

Global Leadership and Innovation

Hershey’s position as a global leader in the confectionery industry is underlined in its mission statement. The statement highlights the company’s aspiration to set benchmarks for quality, ethical practices, and customer satisfaction. This emphasis on leadership is crucial as the company competes in a crowded market. By focusing on innovation, Hershey can continue to captivate consumers with new and exciting products that keep them engaged and loyal to the brand.

Employee-Centric Approach

A company’s success is often a reflection of the dedication and passion of its employees. The new mission statement places a strong emphasis on the well-being and growth of Hershey’s workforce. This commitment is not just a reflection of corporate responsibility but also a strategic move to retain talent, foster a positive work culture, and drive employee satisfaction. A motivated and content workforce can contribute significantly to the company’s overall success and reputation.

Maintaining Heritage and Tradition

While the new mission statement positions Hershey for the future, it also pays homage to the company’s rich heritage. By embracing tradition, Hershey demonstrates a deep-rooted commitment to quality and excellence that has been its hallmark for generations. This nod to the past resonates with consumers who have cherished memories associated with Hershey’s products and fosters a sense of nostalgia that can be a strong marketing asset.

Flexibility for the Future

The dynamic nature of business requires mission statements to remain adaptable to evolving circumstances. The Hershey Company’s mission statement is constructed to provide flexibility, enabling the company to navigate changing landscapes while maintaining its core values. Whether it’s the introduction of new technologies, shifts in consumer preferences, or unforeseen challenges, Hershey’s mission statement is designed to serve as a steadfast guide.


Crafting a mission statement is a thoughtful process that requires an understanding of a company’s history, values, and aspirations. The Hershey Company’s new mission statement embraces its rich heritage while also addressing contemporary challenges and opportunities. By adhering to the nine components and nine characteristics of a mission statement, the proposed statement captures the essence of Hershey’s commitment to quality, joy, sustainability, and innovation. As organizations evolve, so too must their mission statements, serving as beacons that guide them toward a successful and meaningful future.


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