Submit one of the following problems sets and write your answers in essay format and in concert with APA style.
1. Answer questions in “Your Opinion Counts”
– A shortage of entry-level employees is a major concern of many hotel GMs. To the extent currently, employed staff members can be retained, there is less needed to recruit new employees. List three specific activities that you, as a GM, can undertake to help reduce the employee turnover rate.
– Many jobs in one hotel are similar to those in another. Assume that the compensation including benefits in your hotel and that of a nearby competitor were identical. Identify three features you as a GM could ensure existed in your hotel to make your property competitive with the other potential employer.
