One of the most skipped steps in the strategic planning process is the evaluation phase. Assume that you work for a hospital that has just implemented its 5-year strategic plan and the plan has been in effect for 1 year. From your viewpoint, what is the most appropriate way to evaluate this plan, and what time frame would you use for evaluation? Why? Is the valuation and control process appropriate for a healthcare organization that emphasizes creativity? Are control and creativity compatible? What is an example of a creative venture for the typical acute care hospital?
