Demonstrate your analytical and problem-solving skills in an essay about medical assisting.
Your project must be submitted as a Word document (.docx, .doc)
The Scenario…You’re the lead medical assistant at a busy internal medicine office. The office manager informs you she has received numerous patient complaints. Patients are confused with the medical education they’re receiving from the medical assistants, which is leading to extreme frustration. The office manager informs you that a majority of the complaints are coming from patients who speak English as a second language. You decide to conduct an in-service for medical assistants to address this issue.
Procedure
Develop a handout for the in-service training.
The handout should include tips on how to overcome language barriers when providing patient education. Use the template found at the end of this document to create your in-service handout.
The template requires you to provide the following information:
Header
Introduction
Five main topics on effective communication techniques for patients with language barriers
An explanation of why each communication technique is beneficial and an example on how each technique will improve patient and staff communication
Closing statement
Complete the template according to the outlined instructions in each section
Writing Guidelines
Type your submission, double-spaced, in a standard print font, size 12. Use a standard document format with 1-inch margins. (Do not use any fancy or cursive fonts.)
Include the following information at the top of your paper:
Name and complete mailing address
Student number
Course title and number (ALH 210 Clinical Procedures Theory)
Graded project number (427692)
Read the assignment carefully and address the topic suggested.
Be specific. Limit your submission to the topic suggested.
Proofread your work carefully. Check for correct spelling, grammar, punctuation, and capitalization.
Grading Criteria
Your grade will be based on the following criteria:
Content 40 percent
Written communication 40 percent
Format 20 percent
Here’s a brief explanation of each of these points.
Exemplary Proficient Fair Not Evident
Content Provides a clear discussion of five main topics
Provides an explanation and example for each topic
Thoroughly addresses the subject in complete sentences
Stays focused on the assigned issues
Writes in his or her own words and uses quotation marks Provides a discussion of four or more main topics
Attempts to provide explanations and examples for each topic
Stays somewhat focused on the assigned issues
Writes in his or her own words Provides a discussion of three or more main topics
Attempts to provide explanations and examples for each topic
Lacks focus on the assigned issues
Writes in his or her own words No discussion of the assigned topic
No evidence of explanations or examples
No evidence of focus throughout the assignment
No evidence of writing in his or her own words
Written Communication Includes an introductory paragraph, a body, and a concluding paragraph
Uses correct grammar, spelling, punctuation, and sentence structure
Provides clear organization (for example, uses words like first, however, on the other hand, and so on, consequently, since, next, and when)
Makes sure the paper contains no typographical errors.
TEMPLATE :
1. Insert In-Service Title
Presenter:
Today’s Date
2. [Insert Introduction]
Insert Main Topic
[Insert brief explanation and example for above topic.]
3. Insert Main Topic
[Insert brief explanation and example for above topic.]
4. Insert Main Topic
[Insert brief explanation and example for above topic.]
5. Insert Main Topic
[Insert brief explanation and example for above topic.]
6. Insert Main Topic
[Insert brief explanation and example for above topic.]
[Insert Closing Statement]
