Read the D2L Telephone Etiquette Module Call 4 facilities: 1. PPCC Health Sciences F300 – (719) 502-3232 2. Memorial Hospital Outpatient Lab – (719) 365-5157 3. A Physician’s office – (Dr. Douglas G. Swanson, MD) – (719) 635-7288 4. Penrose Hospital Outpatient Pharmacy – 719) 776-5319 Using the module tips, evaluate each call. Create a Word document Write report to include: Name of facility Time and date called Name of person you talked with Evaluate their customer service skills using Module tips.
