You are a practice manager for an Internal Medicine physician. Up to this point you have had a
secretary that has served as a secretary, doing billing, ordering, etc, and as receptionist. However, as
the practice has grown, it has become necessary for the secretary to focus on the financial and
organizational needs of the practice. There is now a need for a person to serve as a receptionist, the
first person to interact with the patient either by phone or in-person.
Prepare a Job Description, using standard format, for the position that will be the person to receive call from patients, make appointments and will greet and process the patients that are seen in the office.
Job Descriptions should include:
The Job Heading
A Job summary
Duties and Responsibilities
Job Specifications
