A child of three has been at your centre for four weeks. He does not seem very happy. He often asks when his mother will come to get him. One morning his mother tells you that she found a puzzle piece in his pocket. She says, “I told him not to steal! And I put him in his room.” Jonathan – give the puzzle piece to the teacher and tell her you are sorry!” The child stands there quietly – does nothing. What would you do? What would you say to the mother?