Review the case study, then prepare a business report. THE CASE STUDY AND REPORT TEMPLATE ARE ATTACHED.
I. The Plan (50 Marks*)
1. Goals & Strategy (10 Marks)
a. What are two primary goals that the Bakery is pursuing? Which is the most important of these goals? Why?
b. How could they measure their progress towards the most important goal? Identify 3 Critical Success Factors (CSF) that will be used to identify success toward this goal. Then for each CSF provide 2 Key Performance Indicators (KPI).
2. Process Analysis (10 Marks)
a. The BPMN provided in the case study (page 3) shows the process for purchasing a cake. Provide an analysis of the process. Discuss any problems with the current process and how the process may be improved.
3. Computing & Infrastructure (10 Marks)
a. Design a plan for the information technology and infrastructure they require to expand, both at the main bakery and into the new location, and “get with the times”. Each of the three sisters have decided to get a computer. In addition, they want to consider a new computer for their part-time Accountant. Discuss requirements, do not research or recommend specific devices.
4. MIS Infrastructure (10 Marks)
a. Evaluate your Computing & Infrastructure plan against the characteristics of an Agile MIS Infrastructure.
5. Security & Business Continuity (10 Marks)
a. Develop a plan for future threats and possible incidents.
Publish the above items and plans in a report format, using the template provided. The report must provide properly used terminology and explanations of terminology where necessary. Ensure effective communication and proper format.
