Instructions For this week’s class discussion you will provide answers to the following questions in your main post, due on the date specified. You are required to post your comments to your peers by the end of the module. Questions In an agreement between ETPI and a customer, ETPI must ensure that all books are within specification before shipment to the customer. What is the effect of the cost of quality on the customer? What is the effect of the cost of quality on ETPI? How will the customer ensure quality? (The contract isn’t enough…) Requirements Submit your first post by the due date for this forum; this should cover the questions above and be approximately 300-500 words, no more. Be sure to cite your sources by giving the url of where you find your information, and use in-text citations with APA format
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