Assume you have surveyed patients about each aspect of their office visit. You have analyzed the results and you notice that a majority of the patients are not satisfied with wait times. Submit a paper that includes a protocol that you would implement regarding the patient flow. What could you implement to address the wait times? Once you have created the flow, describe how you will train the team. Finally, you know that team engagement and motivation are critical. How will you reward and motivate the team to follow the new process that you developed?