step 1. you are writing a memo format
step 2. your writing to C. Yeager as the CEO of Acme aviation safety consulting services.
step 3. answer the question in DETAIL to paint your business (Acme Aviation Safety Consulting Services) in the best light.
step 4. You need to prove your detail knowledge of the question.
step 5. finish your email with something like. (thank you for your business with our company Acme Aviation Safety Consulting Services.)
step 6. list the reference on a separate page
Question:
(1) What is this HFACS deal and whats the difference between HFACS and SHELL?
(2) Is it a proactive or reactive thing? What does that have to do with identifying tracking errors?
(3) whats so important about error tracking anyway.
(4)What does this have to do with identifying tracking error in a safety program?