Discuss and analyze the data and make 5 recommendations to Harley-Davidson’s senior management to improve customer satisfaction.

Words: 162
Pages: 1
Subject: Uncategorized

1. Construct a 10-question survey to survey Harley-Davidson owners about their satisfaction with the product, services, and company. You can include matrix and long-answer questions.

2. Discuss and analyze the data and make 5 recommendations to Harley-Davidson’s senior management to improve customer satisfaction.

3. There needs to be proper structure. Survey questions should provide meaningful answers in a logical structure and 10 responses collected.
Analysis – The data should be fully analyzed and has excellent insights for Harley-Davidson.

If you should have any questions or need additional information, please let me know. Thank you!

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