The basic framework for training evaluation is built from Kirkpatrick’s four levels of evaluation: reaction, learning, behaviors, and results. This assessment supports the collection methods and analysis of evaluation data for your training and development program.
For this assessment, complete the following:
*Develop two or more Kirkpatrick evaluation levels for your training and development program.
*Explain how each evaluation level will be measured. (Hint: Will you use a sample questionnaire, an observer checklist, or a test?)
*Analyze the methodology you would use in the evaluation process. (Hint: Would you use a pre- and post-training evaluation, a post-training evaluation, or a control group that does not receive the training but serves as a comparison group for evaluation?)
*Justify the evaluation plan used for your training and development program.
References: Engel, S., & Kapp, K. M. (2004). Sovereign bank develops a methodology for predicting the ROI of training programs. Journal of Organizational Excellence, 23(2), 5160.
Farrell, D. (2005). What’s the ROI of training programs? Lodging Hospitality, 61(7), 46.
Mathison, S. (Ed.). (2005). Encyclopedia of Evaluation. Thousand Oaks, CA: Sage Publications, Inc.
Blanchard, N. P., & Thacker, J. (2013). Effective training (5th ed.). Prentice Hall. Chapter 9, and Appendix 9-1.
