1. In terms of logistics and supply chain management, I need to write a report on Starbucks.
2. I have been assigned two topics, which are underlined in the lists below : 1. Production (for example, making/baking donuts), 2. IT/Software Systems used (which refers to the ERP system that Starbucks uses for logistics management).
(The reason I’m showing you a full list of company activities is that the two topics assigned to me must blend in with others, so please keep this in mind when writing.)
Sourcing & purchasing of your Inputs (example: coffee, sugar, cups, etc.)
Inbound Transportation (Daily delivery/Weekly delivery)
Receiving & Inspection.
Storage & Inventory Management.
Production (Making/baking Donuts for ex.)
The IT/Software systems used.
Return of unsatisfactory/expired items.
Customer Service
3. Graphs and/or charts/ graphics/images may be incorporated into the report.
4. Ensure that all information submitted is properly referenced (footnotes) and not directly duplicated from your sources.
5. The report should include answers to the following questions, so when writing about the two topics above, if any of the questions below are relevant, the answers should be included in the report.
How does the organization manage this logistics activity?
How does the organization ensure cost-effectiveness of this activity?
From what location(s) is this activity performed?
Is any part of this activity outsourced? Why or why not?
What electronic tools (ERP, E-Commerce, Internet) support this activity?
What constraints does the organization and this industry face? (ie. production, labour, regulations etc.)
