How Quality and Quality Management are different?

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Please post comments and discuss what you learned in this chapter. Here, you will discuss the topics to better understand what you read in the book. The goal is not to be verbose. But to be concise using an easy to understand language. You may want to use familiar example that you have dealt with in your everyday life. Think of explaining the big ideas rather than details.

PART 1: CHAPTER 3: STATISTICAL PROCESS CONTROL
Topics to consider to discuss:

What is process specification?
What is process capability?
What are control charts?
How do control charts differ from each other?
What is the general guideline to come up with a control chart?
how upper specification limit is different from upper control limit?

PART 2: CHAPTER 2: QUALITY MANAGEMENT
Suggested topics to discuss:

How Quality and Quality Management are different?
Deming philosophy and points of view about quality.
If you read the optional topics, what did you learn.
What is TQM?
What is Yield?
Why we have two different formulas to calculate yield?
What are the costs of managing quality?
What is effective per unit Production Cost?

TO WRITE THESE DISCUSSIONS, YOU MUST LOGIN TO THIS WEBSITE I LISTED BELOW WITH MY USERNAME AND PASSWORD TO ACCESS THE CHAPTERS TO READ.
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Login information will be available for the assigned writer.

Then, click, “Helen’s Bookshelf”

You’ll see, Operations and Supply Chain Management for Rutgers University ePDF Click continue reading.

Read, Chapter 3 Statistical Process Control and Chapter 2 Quality Management

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