What experiences have other companies had with business etiquette Does proper etiquette have a demonstrable business benefit?How do employees benefit by following proper etiquette?Is business etiquette actually can we evaluate the success of proper etiquette in the work place What are the criteria of an individual with proper business etiquette?What is the best way to measure these criteria? How should we implement business etiquette Should we let employees behave as they please? Should we make a variety of tools available and let employees improvise on their own? Should we make a handbook or code of conduct that explains how employees and managers should behave