What does Richardson think makes a good manager? What is the difference between an account or sales representative and a sales manager? Kinldy refere the attached Case Study document and accordingly answer the question above . For your reference purpose , I attached sample Answers for your further assistance purpose. Course Reference: Textbook: Northouse, P.G. (2021). Leadership Theory and Practice, 9th ed. eBook. Thousand Oaks, CA: Sage. Book chapters – Textbook Ch. 5 – situational approach Textbook Ch. 6 – path-goal theory Textbook Ch. 12 – inclusive leadership Textbook Ch. 13 – followership Textbook Ch. 14 – gender and leadership