Topic: Share a decision-making model, tool, or a quality improvement plan. Guidelines: 1. Watch the video: “Defining Quality: Aiming for a Better Health Care System” YouTube URL: https://www.youtube.com/watch?v=5vOxunpnIsQ 2. Copy and paste the chart uploaded in the screenshot below, with your responses to the Discussion Board. Discussion Question: 1. Don Berwick describes six dimensions of quality in health care: safety, effectiveness, patient-centeredness, timeliness, efficiency, and equity. Have you ever encountered a failure in any of these areas as a patient or as a healthcare professional? Describe the experience and how you would have liked it to be different. 2. From you want you have seen in local hospitals, clinics, etc., in your opinion, which of the six dimensions of quality presents the greatest challenge? In which area do you think your local healthcare organizations excel? 3. Submit action steps to the Forum.
