Task 1 (40 points, approx. 5-7 pages)
You are a manager in the company. The annual appraisal interview with Mr. Fischer, a project employee, is due. In team meetings, Mr. Fischer never speaks up, seems quiet, even shy. However, he provides very good written submissions on his projects. Please explain your preparation for the upcoming meeting in terms of content. Which discussion techniques seem particularly suitable to you for this interview? Give reasons for your decisions
Task 2 (30 points, approx. 4-5 pages)
What is team diagnostics and what is its purpose? Using a practical example, work out how you can use this instrument as a team coach?
Task 3 (30 points, approx. 4-5 pages)
Describe the model of transactional analysis. How could a manager use transactional analysis to solve conflicts or prevent conflicts?
