Walmart managers must be able to communicate effectively when discussing performance issues with associates. Likewise, associates must be effective communicators when they are solving problems or seeking to improve their own performance. Three helpful hints for being a good communicator are: Know your audience, word messages carefully to avoid ambiguity or confusion, and select the most effective delivery channel for the situation.
1. Review current and previous course content and conduct additional research on the topic of communication-related to performance.
2. Double-spaced, answer the following questions based on course content and the results of your research:
Assume you are the new CEO for the Walmart organization. It is your job to communicate the organization’s overall performance results and feedback to 1,000 associates at the annual shareholders’ meeting.
-Describe the communication mode you would use to communicate effectively with a crowd this size.
-Explain how you could determine if your communication style was effective, resulting in an accurate understanding of the content of your communication.
Now, assume you are a regional manager for Walmart who must communicate store and/or business performance results and feedback to a regional meeting of 30 management associates.
-Describe the communication mode you would use to communicate effectively with a crowd this size.
-Explain how you could determine if your communication style was effective, resulting in an accurate understanding of the content of your communication.
Finally, assume you are a store manager who must communicate individual performance results and feedback to a single associate from your store.
-Describe the communication mode you would use to communicate effectively with a crowd this size.
-Explain how you could determine if your communication style was effective, resulting in an accurate understanding of the content of your communication.
