1. To assess your knowledge of communication skills, complete the following evaluation: Evaluate Your Communication
-What answers, if any, surprised you?
-How will this new information help you when communicating with others?
-How would you like to improve your communication skills?
-How can effective communication skills improve your business performance?
-Who comes to mind when you think of an effective communicator? Why?
-What steps will you take to improve your communication skills?
