Healthcare is in a time of critical shift from volume to value reimbursements. Many of these shifts are due to consumer-driven needs and experiences that match what consumers see in retail markets, such as the request for personal service and mobile technology (e.g. banking). Healthcare leaders who hope to catalyze needed change in health care will need to look beyond healthcare industries to innovate new experiences and outcomes.
Therefore, Unit 1 Homework focuses on a research paper that analyzes the differences between innovations in healthcare organizations and other industries. Incorporate the following guidelines in your paper:
Include research of other industries for a source of innovation that can be translated to health care.
For example, compare innovation in health care with the banking industry.
Include at least two references (e.g. websites or videos) published within the last five years related to consumer-driven shifts and that support your analysis.
