How do you manage client/customer expectations?

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Deliver Value On Time and Avoid Scope Creep

Read “Project Management Enables Consulting Consistency”, George Lowden, PM Network, Oct 2002, p 16
Read “Should You Be Given A Project End Date?” Neal Whitten, PM Network, Feb 2003, p 22
Read “The Power of the Program”, Greg Seigle, PM Network, Feb 2004, pp 29-34
• Write a brief synopsis of each article, highlighting two major points in each
150-250 words per article

Read “Q+A Diplomatic Relations –
Q: How do you manage client/customer expectations? How do you meet customers’ Quality or scope expectations while remaining realistic in terms of time and cost?”, PM Network, Jan 2003, pp 44-45 (For this question you need to refer to my capstone Project this is based on my senior Project Requirements )Read SIGS file

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