Think of your favorite retail store in the USA (differentiate full-service retailers from self-service retailers) and contribute to the following prompts:
1. Describe the type and classification of this retailer.
2. What are your criteria for your favorite retail establishment earning your loyalty and what do they do that encourages your loyalty?
3. What changes have you made in patronizing your favorite retailer? (Include any competition from online and other brick-and-mortar stores as well as any pandemic-related shifts in your shopping patterns.)
4. What do you like about the actual in-store experience?
5. What improvements could your favorite store make and what do you think could these have on their profit margins? (Be as creative as possible in providing ideas, but also keep in mind that your suggestions must be realistic and feasible given the resources of that retailer, chain, cooperative, or conglomerate.)
Support your ideas with reputable references and best-practice examples.
