Chapter 8 Reading – Developing and Supporting Innovators in Public Service Organizations
1. Which of the models of individual agency in innovation public services (the individual characteristics, the structural, or the contingency models), do you find most convincing and why? What evidence can you find to support this belief from your knowledge of public services provision in your region?
2. To what extent do you believe that it is possible to bring about innovation by individual agency alone, as envisaged in the ‘hero innovator’ concept? What evidence for and against this role can you find from your knowledge of public services provision in your region?
3. Based on your own experiences of public services provision, how important do you think is the relationship of a PSO to its environment in developing its innovative capacity?PSO to its environment in developing its innovative capacity?
Read Book : Brown & Osborne SP (2012) Capter 8
