1. According to the article, how does multi-tasking influence your listening and what is the “cognitive bottleneck theory”?
2. What is poor listening associated with and why?
3. Take the Active Empathic Listening (AEL) measure found in the article (containing 11 items). Give yourself a 1 for every yes and a 0 for every no. What was your final score? In terms of sensing, processing, and responding which area/s were strengths and which were weaknesses?1. According to the article, how does multi-tasking influence your listening and what is the “cognitive bottleneck theory”?
2. What is poor listening associated with and why?
3. Take the Active Empathic Listening (AEL) measure found in the article (containing 11 items). Give yourself a 1 for every yes and a 0 for every no. What was your final score? In terms of sensing, processing, and responding which area/s were strengths and which were weaknesses?
