Describe the role of the case manager as described by current literature
Identify the name, title and organization of the case manager interviewed
Role of the Case Manager
Identify the specific patient population the case management nurse serves
Describe the day-to-day responsibilities/activities of this nurse
Describe how the case management process is similar to/different from the nursing process
Patient Outcomes
Identify how the role of this nurse improves patient outcomes
Describe how specific outcomes are improved
Identify how outcomes are measured
Training and Education
Describe the training or education necessary to meet the job requirements of this nurse
Conclusion
Identify the strengths and weaknesses of the role of the case manager as it relates to improved quality, reduced cost, and better access to care
Explain the case manager’s role and functions related to patients, healthcare providers, and payor
