1. Starbucks’ core agenda is to provide an excellent work environment for employees to treat each other with respect and dignity. How were they able to make this happen?
2. Describe the “Latte Method.” How did it help grow Starbucks?
3. Employees say that they love Starbucks’ company culture, and Starbucks regularly tops Fortune’s “100 Best Companies to Work For.” How does Starbucks promote organizational commitment and job satisfaction?