Quality and performance excellence

Words: 169
Pages: 1
Subject: Uncategorized

Read the attached article then answer the following questions:
What observations about statistical process control can you make after reading the article?
How important is implementing corrective action techniques in maintaining an efficient SPC system?
One of the significant difficulties in advancing healthcare quality is the lack of specificity in defining healthcare processes, establishing performance standards, and measuring compliance with standards after they are defined.

Explain how the use of SPC (statistical process control) can help solve these issues.

The article can be found online: https://downloads.lww.com/wolterskluwer_vitalstream_com/journal_library/qmh_10638628_2006_15_4_221.pdf

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