1) Contrary to popular opinion, turnover might benefit a group, through the exit of old team members who lack the skill or motivation to help the group attain its goals, and the entry of newcomers who possess needed skills. Three factors determine the extent to which newcomers can introduce change – please discuss these factors.
2) Consider the list of common roles for team members in Exhibit 11-1. Which of these roles do you think you play in your own team or group? Why?
3) What are the essential conditions for successful team performance?