Use Chapter 22 from the book below as a source.
Wild, J. J., & Shaw, K. W. (2022). Financial & managerial accounting information for decisions. McGraw-Hill Education.
My viewpoint is it is not acceptable, ethical, or socially responsible to compromise the level or quality of service just to turn a profit or earn a higher commission.
DEFINITION – ETHICAL DILEMMA
An ethical dilemma is a predicament in which a businessperson must resolve whether an action, although benefiting the organization, individual, or both may be considered unethical. An ethical dilemma may arise when two norms or values are in conflict.
MEMO FORMAT
In an approximately 2-page, double-spaced memo, analyze the issue and apply the concepts from the textbook chapter and other research or writings. Use the following headings in boldface: Introduction, My Position, Alternative Courses of Action, and Conclusion.
TOPIC FOR MEMO
Stark Security Company, a division of Stark Enterprises offers a range of top-notch security services for athletes and entertainers. Each type of service is considered a separate department. Bruce Banner, who is the general manager at Stark Company, is compensated partly based on departmental performance by staying within the quarterly cost budgets. Banner proudly proclaims to you; I will not go over budget even if it means compromising the level and quality of service. He explains that these are usually minor compromises that do not significantly affect Stark’s clients, at least not in the short run.” As you walk back to your office you reflect on the conversation with your colleague, Bruce Banner. As you do you begin to sense a possible ethical dilemma(s} associated with Bruce’s compromises. You decide to write a memo to Bruce.
Consider and address the following questions as you compose your memo.
1. What is the ethical concern(s} in this situation? What parties are affected? Explain.
2. Can Banner revise his strategy to eliminate or reduce any of the ethical concerns? Elaborate. What suggestions do you have?
3. What is Stark Security’s ethical responsibility in offering professional services. Can this be linked to customer expectations? Upon hearing of Banner’s possible compromises what are your ethical responsibilities.
BE SURE TO INCLUDE THE FOLLOWING IN YOUR MEMO:
1. Introduction identifying the main issues/problems and ethical dilemma(s}.
2. In your analysis/evaluation be sure to note the implications for the company. Also include a discussion on who will be hurt and/or who will benefit and why.
3. State and briefly elaborate on recommendations for alternative strategies or courses of action to be taken related to what you cited in response to question 2 and their potential consequences.
4. Include discussion linking textbook readings, materials and/or additional research resources to your suggestions.
5. Prepare a proper conclusion by briefly restating your rationale presented above in item 2 and your alternative strategies presented in question 3.
