Does cultural diversity in the health care work force play a role in patient safety? Think of your answer as it relates to race, ethnicity, gender, physical abilities, and religious beliefs.
A breakdown in communication is a common source for medical errors. An effective reporting system is a way of communicating near misses, incidents, and potential errors. The system should have the support of the leadership and be easy to access. What are some of the creative ways by which we can encourage reporting of events and near miss incidents? Has electronic medical record keeping assisted in communication between staff members or made it more impersonal and difficult?
What procedures would you want to implement to support The Second Victim, and whom do you want to consult throughout the process?
What do you feel are the most effective strategies as the manager to prevent burnout among the staff?
https://psnet.ahrq.gov/perspective/cultural-competence-and-patient-safety
I will attach other references needed for the coursework
