The Mock Interview Video
Now you will be conducting a mock interview with someone you have selected from your network. This could be a classmate, a friend, or a family member. Your selected interviewee will ask your predicted questions while recording your responses. (If you do not have another person to as the questions, you may ask them yourself.) Only you need to be visible on the video recording.
Please ensure that you respond using the STAR methodology.
Video guidelines:
Please ensure that the audio on your interview video is clear.
Videos only need to be approximately 5 minutes long.
You will be submitting this video with your assignment on Blackboard. Please ensure that you are able to upload the video before the due date
Step Three: Interview Reflection
Before you submit your video, review your video, and respond to the following reflection questions. You must use full sentences with proper grammar and spelling.
What are your first impressions of your mock interview performance?
Please reflect on you how answered using the STAR methodology? Did it help you to capture all of the important elements? Did you feel prepared?
After your review of your interview video, do you feel there are ways you could improve your STAR response? Please explain how.
Assignment Submission Review
Submit the following components to the Assignment Submission folder for grading.
Job posting that you based your interview questions and reflections on
Written predicted questions with your STAR responses
Written mock interview reflection
Video link attached as part of your submission.
JOB POSTING:
Community Support Worker – Drop In (Day)
Full Time
Toronto, ON, CA
Requisition ID: 1118
Apply
to Community Support Worker – Drop In (Day)
Title: Community Support Worker- Drop In (Day)
Hours: Full Time: 35-44 hours per week
Location: 962 Bloor St West and Occasional accompaniments in the community
Supervisor: Drop in Supervisors
Sistering is a multi-service agency for at-risk, socially isolated women and trans people in Toronto who are homeless or precariously housed. Our harm reduction philosophy is a core element of all the work we do. We operate on a trauma-informed and relationship-based model.
Our programs include a low-barrier 24/7 Drop In, Housing and Case Support, Harm Reduction, Peer Outreach, on-site Medical Clinic, On the Path to Employment and Spun Studio social enterprise. During COVID our 24/7 Drop In runs as one of the City Respite Centres, providing essential services.
POSITION SUMMARY:
The Community Support Worker-Drop In (CSW) will be responsible for supporting the day-to-day functions of the 24/7 Drop In. The CSW will work as part of a team to provide practical support, case support and advocacy to women from a client-centered, trauma informed, harm reduction, anti-oppressive perspective. The successful candidate will bring a commitment to advocacy and social justice issues.
RESPONSIBILITIES:
Program:
Work productively and collaboratively within a team to ensure the smooth day-to-day operations of the 24/7 Women’s Drop In
Provide programming and supports within a low-barrier, harm reduction, trauma informed framework
Provide practical support to women such as assisting with meal preparation and service, distribution of donations and facilitating the use of shower and laundry facilities
Provide individual support to women using case support, informal counselling and trauma-informed interventions
Deliver harm reduction programming and participate in the distribution of kits and information related to safer drug use
Provide support to women who are withdrawing from alcohol and other substances
Provide information, community referrals and resources to participants related to topics such as sex work, mental health, addictions, health and housing
With team members, develop, and deliver programming that is responsive to the needs of participants
Facilitate small and large group work
Identify, intervene and effectively deal with emergency, crisis and conflict situations
Ensure that the Drop In space is clean, well maintained and organized
Supervise placement students and volunteers
Provide direction and support to participant cleaners and kitchen assistants
Assist with early morning drop off and unloading food orders and supplies where necessary
Administration:
Facilitate and ensure consistent and clear communication across all 3 shifts of the 24/7 Drop In and across the organization
Maintain petty cash
Assist in the implementation of appropriate program evaluation tools
Complete program evaluations and participate in priority setting for Sistering
Write reports, maintain up to date files, and prepare daily and monthly statistics
Participate in staff meetings, daily log meetings and agency committees
Occasionally assist with the purchase and maintenance of program equipment and supplies
Participate in regular supervision meetings with the Drop In Coordinator
Advocacy and Community Building:
Advocate on behalf of women within Sistering and with other agencies
Collaborate with service users to identify directions and methods for social change
Develop and engage in advocacy in order to address systemic issues of homelessness and poverty with an emphasis on sex worker rights and consumer survivor issues and rights
Other duties as assigned
QUALIFICATIONS:
Educational background in social work/social services/human services work or equivalent education and lived experience
Thorough knowledge of and experience with community-based resources and services including shelter support, housing, legal, income support, health, mental health and settlement
Thorough understanding of and experience working in programs serving women with complex intersecting needs including homelessness, mental health issues, addictions and histories of trauma
Experience working in a low barrier drop-in or similar environment
Skilled in crisis intervention, de-escalation, conflict resolution and group facilitation
Strong understanding of client-centered, trauma-informed, low barrier and anti-oppression practices
Demonstrated commitment to principles of harm reduction and knowledge of substance use
Understanding of peer led model of engagement and interest in working with peer workers
Proven ability to provide case support and advocacy to women from a feminist and anti-oppressive perspective
An understanding of systems that cause and support homelessness, poverty and marginalization
Strong communication skills, both written and oral
Highly developed interpersonal skills and ability to build effective relationships with participants, team members and community partners
Strong problem-solving, team building and priority setting skills
Ability to work in a fast paced and demanding work environment
Additional languages besides English an asset
Proficiency with Microsoft Office Suite and experience using Pirouette, SMIS or similar database an asset
WORKING CONDITIONS:
This position works in the office and community. Sistering is a 24/7 operation, fast paced, intense environment. There may be the risk of exposure to potentially unpredictable behaviours and situations. Sistering is a pet friendly facility and as such, employees can expect to be in the proximity of animals.
Sistering is an Equal Opportunity Employer; we welcome and encourage applications from black, racialized persons/visible minorities, Indigenous persons, persons with disabilities, ethnic minorities, and persons of minority sexual orientations and gender identities.
