https://eds-p-ebscohost-com.ezproxy.umgc.edu/eds/detail/detail?vid=0&sid=3863c10d-b544-45c3-bd65-7b04f5e8fb4e%40redis&bdata=JnNpdGU9ZWRzLWxpdmUmc2NvcGU9c2l0ZQ%3d%3d#AN=1929432&db=e025xna
Back to Basics – The 10 Golden Rules of Technical Writing
https://www.instructionalsolutions.com/blog/technical-writing-tips
https://www.stitcher.com/show/10minute-tech-comm/episode/dr-kirk-st-amant-and-dr-guiseppe-getto-on-user-personas-and-intercultural-communication-40492525