Your human resources department is looking to develop training materials related to emotional conflict. You have been asked to compile information that explores the role that emotions play in conflict resolution in a presentation format. You will use the course materials and the case study, “Eye to Eye,” to achieve this task.
You will develop a PowerPoint presentation that addresses the following items:
Identify the different emotions of each of the participants.
Put yourself into the case study and use the Difficult Conversations Guide to discuss conversations III and IV (The Feelings Conversation)
Discuss the main function of emotions when engaging in conflict resolution activities.
Support your positions with written speaker notes in the Notes section of each slide.
Include a minimum of three scholarly references.
Assignment Guidelines
Your PowerPoint should be 6–8 slides and include the following elements:
Slide 1: Title slide with your name, course number, and term
Slides 2–3: Identify the different emotions for each participant
Slides 4–5: Discuss conversations III and IV
Slides 6–7: Discuss the main function of emotions when engaging in conflict resolution
