In an article by Ozel (2021), the relationship between burnout and job satisfaction among flight crews in the aviation industry was studied. After perusing the article yourself, (a) what insights can be learned about reliability in this particular study, (b) how do these insights confirm, or fail to confirm, the content in Chapter 13 of the textbook, and (c) what questions remain about reliability after your assigned readings? Please be very specific, and letter your responses (a), (b), and (c) accordingly. USE THESE REFRENCES BELOW References Ozel, E. (2021). Examining the relationship between burnout and job satisfaction of flight crew An analysis on the critical fatigue risk factors in the aviation industry. International Journal of Business Ecosystem & Strategy, 3(1), 1-20. https://doi.org/10.36096/ijbes.v3i1.241 Bougie, R. & Sekaran, U. (2020). Research methods for business: A skill building approach. (8th ed.) John Wiley & Sons.