Watch the video, Got a Wicked Problem? First, Tell Me How You Make Toast. Then, using the information and concepts from Chapter 5 of the course text: Identify the point at which piggybacking began to occur within the problem-solving groups and explain its significance. Explain why working in complete silence fostered group effectiveness in the groups shown. Explain why the groups developed more effective instruction models for toast making than individuals. https://www.ted.com/talks/tom_wujec_got_a_wicked_problem_first_tell_me_how_you_make_toast