Write a paper on Revolutionizing Role of Customer Relationship management in Elderly care Home in MaltaIntroduction Aims and objectives Operation definitions Research approach and design (start by saying that you considered various designs such as case study and phenomenology. Write some advantages and disadvantages of these. The same for qualitative, quantitative and mixed methods. Then say that since the study aims to ……, qualitative design was chosen. State reason and reference Study setting (mention that the study will take place at an elderly home (St Vincent De Paul) which is a long term facility… Population used (here you need to do a paragraph on the population used..eg nursing managers working in the elderly care home (St Vincent De Paul) will be used for this study. List inclusion and exclusion criteria how you are choosing the sample. Also state how many nursing managers there are in the home. Sampling used (first mention the sampling strategies that exist, then that you used convenience sample, then another paragraph with sample used eg 10 nursing managers) Tool used (describe the tool here. How many questions, what will the questions address, structured questions, how long will interview take) Data collection (explain where will interviews be done, when will they be done and how eg managers will be contacted before ….., time period eg in June, will interviews be recorded and where will they be stored eg recorded for transcription and kept securely in a disk at your house) Data analysis (see comments) Data trustworthiness (mention pilot study, look about and mention credibility, dependability, transferability and confirmability. Mention that transcripts of interviews need to be checked by someone else) Ethical considerations (make a structure after each other…first mention permissions obtained (from ethics board, elderly home CEO, etc. For this I would contact the data protection officer of the home and they will direct you what approvals you need before. These are very important for your study. then consent form and information letter, then privacy, confidentiality, anonymity)
