Using Six Sigma operating principlesB. Technology· Use of ISO, GAAP standards· Focus on security of dataC.

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Respond to the questions :6. Strengths of InfoSys.Examples:A. Operations· Growing operations· Using Six Sigma operating principlesB. Technology· Use of ISO, GAAP standards· Focus on security of dataC. Marketing· Global Delivery Model· Customer relationshipD. Communications· Company image (high quality, trusted )· Customer relationshipE. Organizational Chart· Vertical and horizontal units (matrix/project organizational structure)· Strong visionary leadershipF. HRM· Personnel is considered the company’s most valuable asset· Training program· Use local talents for global operations· English speaking (no additional training needed)· Mysore Campus7. Distinctive competences of InfoSys. Global Delivery Model and trained personnel are the company’s distinctive competencies. They were imitable in general but not very easy…competitors had to change their business model to imitate them, which was very costly. – What do you think?

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