this assignment is to think about management’s strategic decisions regarding quality.What happened to Westjet? Describe Westjet strategic decisions and results from its founding to the present day, with respect to service quality. Please express a point of view: One view, for example, might go something like this: “CUPE got hold of Westjet, and that was the end of that.” Another view might be this: “Westjet management forgot their service-profit chain thinking, and that created problems.” Or perhaps “Westjet management deserves credit for a successful strategic shift in the definition of service, as needed by the customer.”Please finish all the words on one page with a single space. Need 3 sources to be cited, they are one chart, one table, one image, or other such visual aid in your paper. Follows APA format
