Fee related disputes are a common source of disciplinary action and complaints against law firms. The Louisiana Bar Association provides a service to the public and attorneys whereby they will attempt to resolve fee disputes. The voluntary program is outlined here: https://www.lsba.org/Public/FeeDisputeResolution.aspx (Links to an external site.) As you review the website, answer the following questions: Do you think the resolution system is helpful? Do you think a lay person is able to understand the rules? https://www.lsba.org/documents/PublicResources/FeeArbRules.pdf (Links to an external site.) If not, how can the LSBA improve and does a confusing process impact the public perception of the program?
