Write three sections of your case study as follows: Global Technology Used, Company IT
Strategy, and Technology Used to Support Decision Making Recommendations (the IS/IT
application(s) providing executives, managers, and professionals with information to support
strategic decisions).
For the Company IT Strategy section, you may consider how the demand for information and
applications is supported by technology (the provisions of IT capabilities, assets, and resources
including all hardware, software, and telecommunications) and services such as IT operations,
application development and user support, plus the skills and competencies required by both IS/IT
specialists and users lending towards a competitive advantage and increased market share and retention.
