Read:
https://www.forbes.com/sites/womensmedia/2012/11/09/10-steps-to-effective-listening/?sh=7a3aa6213891
https://hbr.org/2016/07/what-great-listeners-actually-do
Watch:
Why do you suppose people tend to overestimate how good they are at listening?
What are some of the benefits and drawbacks of online support groups? Under what circumstances would you prefer to join an online support group?
When are you most likely to engage in pseudolistening or glazing over? How can you improve your listening in these situations?
When do you notice yourself falling victim to the confirmation bias? What can you do to prevent it?
