Read the article “Poor Communication by Healthcare Professionals May Lead to Life-Threatening ComplicationLinks to an external site.” from this module’s readings if you have not done so already.
Using the article provided, respond to the reflection questions. Each response should be original (in your own words) and a minimum of 2–3 sentences in length.
REFLECTION QUESTIONS
Describe the communication breakdowns within both case studies presented in the article. Where did the communication breakdowns occur – between the interprofessional team, between providers and patients, or both?
Describe how communication could have been improved to prevent errors. Which communication techniques could have been used to foster better communication between providers and patients?
Discuss your experience with poor communication and the impact of patient care outcomes in your clinical setting. If you haven’t had this experience, select an article to read and evaluate the processes and communication gaps that impacted patient care outcomes. Be sure to cite your resource.
How can you use the lessons learned from the article and your own experiences to improve your current practice as a student and your future practice as a registered nurse?
