n Chapter 1 of your eTextbook, read the case study “UPS Competes Globally with Information Technology,” and write an analysis that addresses the following:
How does UPS use information systems technology to achieve its strategic goals of being more efficient and customer oriented?
What would happen if the automated package tracking system was not available?
Discuss how globalization has “flattened” the world.
In Chapter 2 of your eTextbook, read the case study “The City of Mississauga Goes Digital” and write an analysis that addresses the following:
Describe the problems the City of Mississauga hoped to address using digital technology.
What technologies did Mississauga employ for a solution? Describe each of these technologies and the role each played in a solution.
What management, organization, and technology issues did the City of Mississauga have to address in developing a solution?
How did the technologies in this case improve operations and decision making at the City of Mississauga?
In Chapter 3 of your eTextbook, read the case study “Shipping Wars,” and write an analysis that addresses the following:
Why is shipping so important for e-commerce? Explain your answer.
Compare the shipping strategies of Amazon, FedEx, and UPS? How are they related to each company’s business model?
Will FedEx succeed in its push into ground shipping? Why, or why not?
In Chapter 4 of your eTextbook, read the case study “Your Smartphone: Big Brother’s Best Friend” and write an analysis that addresses the following:
Describe how new technology trends may cause ethical dilemmas.
Discuss at least one ethical, social, and political issue raised by embedded cyber connections in smart devices.
Discuss how big data analytics are being applied to all of the data generated by smart vehicles and other smart devices.
