What kind of institutional support is needed for performance appraisals to be more effective? Of the five “methods of appraisal” discussed in Chapter 8 of your textbook, which ones do you believe would work best if you were a first-line supervisor?

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SWOT (Strengths, Weaknesses, Opportunities and Threats) Analysis

Write a 2- to 4-page SWOT analysis (excluding cover page) considering the following five questions. This assignment requires that you read Chapter 8 of the course textbook.

What are some of the roles and responsibilities found in the evaluation process?
What kind of institutional support is needed for performance appraisals to be more effective?
Of the five “methods of appraisal” discussed in Chapter 8 of your textbook, which ones do you believe would work best if you were a first-line supervisor?


Your textbook identified six human errors. Discuss these human errors. What are the impacts they have on the performance appraisal and evaluation process?
What features of an evaluation process can help increase the validity and reliability of performance appraisals as well as help with the professional development of employees being evaluated?

5 Methods of Appraisal:
1. Graphic Rating Scale
2. Critical Incident Method
3. Behaviorally Anchored Rating Scales
4. Paired Comparison
5. Management by Objectives

Six Human Errors:
1. The error of leniency
2. The error of central tendency
3. The halo effect
4. The error of bias
5. The contrast error
6. Recency error

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