Textbook for this assignment is Employee Training & Development 9th Edition by Raymond Noe available on Vital Source.
For Chapter 6.
Answer the following:
Why is evaluation important? What can be done to motivate companies to evaluate training programs?
Referencing TABLE 6.1, how might you estimate the benefits of a training program designed to teach new sales associates for an online bank to handle banking service calls.
Review the attached evaluation form for instruction at HCC. Answer the questions under Application Assignment Question #3.
What are the strengths and weaknesses of the evaluation form?
What changes would you suggest to improve the evaluation form? (e.g., different questions, additional questions)?
How should the evaluation be used to improve the course?